Referrals, Insurance, Payments, Oh my!

FAQ:

Q: Do I need a referral to see someone at your clinic?

A:  Usually not! Many clients self-refer. If your insurance does require a referral, we’ll help you figure that out.

However, for new testing and medication patients, we do require a referral and/or past records for the provider to review before the first session.

Q: How do I know if my insurance covers therapy?

A:  Most do.

To ensure, call the number on the back of your insurance card and ask,

“Does my plan include outpatient mental health benefits?”

“Are my benefits through you, or through a separate behavioral health company?”

“Does my plan limit how many mental health sessions I may have per year? If so, what is the limit?”

Q: How do I know how much my insurance will cover for mental health services?

A:  Call the number on the back of your insurance card and ask,

“Do I have a deductible? If so, what is it and have I met it yet?”

“What is my copay or coinsurance for outpatient [therapy, testing, medications, etc.]?”

Q: What if I have a high deductible?

A:  We’ll explain your coverage in plain language so you’re not surprised by costs. We offer self-pay options and can talk you through what makes the most sense for you.

Q: Can I come in just to get a diagnosis?

A:  Yes! We offer specialized diagnostic assessment/testing for kids, teens, and adults.

Q: I’m not sure what kind of help I need. What should I do?

A:  No worries – we get it. For an idea of what we offer, browse the Staff and Services page of this website or give us a call at 701-323-0924 and we’ll help match you with the right provider or service.